Upgrade Information [e-Parcel VCN-CommCenter 8.0]
September 1st, 2020
The new version "e-Parcel VCN-CommCenter 8.0.8022" has been released on September 1st, 2020. Please update the software to the latest version.
*Updating from e-Parcel VCN-CommCenter 7.0 to 8.0 is available.
More about VCN-CommCenter 8.0/7.0 
Available data communication with e-Parcel VCN-CommCenter 7.0 or later, VCN-AX 3.0 or later and VCN-Web Enterprise.
*Attention: Unavailable data communication with e-Parcel VCN-CommCenter 6.0.
*Attention: Version 6.0 is not compatible with version 7.0 or later.
Other Discription
*Since the released version e-Parcel VCN-CommCenter 8.0.8021, some of the Delivery Statuses have been changed. (This change doesn't affect use of the existing e-Parcel VCN-CommCenter 7.0.7020 or lower.)
More info.
Notice for updating
*Attention Customers : For users of e-Parcel VCN-CommCenter ver.7.0.7017
As we have mentioned, we would highly recommend updating the software to the improved ver.7.0.7018 (September 12, 2016 released) or later because the significant bug fixed for it.
More info.
Updating Software
For our customers using the target software, the following steps will briefly guide you in updating software on the current computer.
*Updating from e-Parcel VCN-CommCenter 7.0 to 8.0 is available.
*The detailes in updating software are also found in the next site. Click here!
How to update software:
1. To download software in a computer, access the Software Download Site URL below.
Click here to download software
2. Click the [Download e-Parcel Software] button and then login on STEP 1 page.
3. Select e-Parcel client software on STEP 2 page.
4. Click the [Next] button and proceed to STEP 6 page.
*In case of updating the existing software on the current computer, you do NOT need to install your client digital certificate again. You have already installed it on Windows at the beginning of using the e-Parcel service.
5. On STEP 6 page, click the [download] button to save software on your computer.
6. On STEP 6 page, follow the [Instruction for installing e-Parcel Client Software] to begin software installation.
*In the beginning of installation, you may need to shutdown the existing e-Parcel client software. (On the menu of VCN-CommCenter GUI, File > Exit)
For more details, please refer to the "VCN-CommCenter 8.0 Users manual".
Contact Us
Please feel free to contact our sales division or representatives by e-mail at
*The inquiry form on this Web site is also available.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our customer support in English is available by e-mail. |
|---|---|
| Business Hours | 9:00 - 17:00JST Mon - Fri (Closed on Sat, Sun and National holidays) We are afraid that the inquiries outside of our business hours will be replied on the next business day, and the inquiries congestion may cause not to be replied promptly despite 24-hour reception for the inquiries. |
| Contact Address | To request the customer support services,
please email us with your e-Parcel ID (User ID) specified.  support@e-parcel.co.jp
|
